Can I easily track my package on your site?
YES - You can track your order by clicking on this link.
How long does it take before I will receive my order?
Arrival times vary, however, orders take 1 - 7 to reach their destination after shipping. Average orders are usually shipped on the next business day if your order was placed before 4 PM EST. If an item is out of stock it might take up to 7 Business days before we ship.
Can I cancel/refund/return my order?
MAYBE - We do not accept returns on any opened products. However, if a product has a manufacturing defect or was damaged during shipping you will be given the option of either returning with the refund or receiving a replacement. Cancellations are not accepted after the product has been shipped within the delays specified in the terms of the user agreement (please read the policy carefully).
I really enjoyed my product, can I write a review?
YES - Simply go into the detail of the product you would like to write a review about there is a link you can follow to add your review. You can even write a review about a product you did like. ALL feedback is welcome!
I have an unanswered question, where can I get more information?
Contact us We will reply to all inquiries within 24 hours.
I did send you an email, but it's been more than 24 hours and I still haven't got a reply?
Our email address is public, so we get about 2000 emails a day. We spend a lot of time answering emails, and we strongly believe that every person who takes the time to write us, deserves a reply.